Frequently Asked Questions
Frequently Asked Questions
Browse the questions below to learn more about food assistance, volunteering, donations, and how to get involved.
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About Second Harvest
Who is Second Harvest Food Bank of Central Florida?
We’re a nonprofit organization fighting hunger and feeding hope across Brevard, Lake, Marion, Orange, Osceola, Seminole and Volusia counties. We work with more than 870 community partners to distribute nutritious food where it's needed most.
Where does the food come from?
Food is sourced from grocery stores, retailers, distributors, farms, food drives and individual donations.
What else does the Food Bank do besides provide food?
In addition to food distribution, we address root causes of hunger through programs like culinary job training, SNAP assistance, and nutrition education.
What is the Food Bank’s role in a disaster?
Second Harvest helps provide emergency food and supplies during hurricanes, floods and other crises — locally and as part of the Feeding America network.
What is your connection to Feeding America?
We’re a proud member of Feeding America, the nation’s largest hunger-relief organization, made up of over 200 food banks across the country.
Who experiences hunger in Central Florida?
Hunger affects 1 in 7 people in our region — including children, seniors, veterans and working families. Learn more about hunger.
How can I get in touch with Second Harvest?
Call us at 407-295-1066 or visit the Contact Us page to reach a specific department
Food Assistance
How do I get food?
Use the Food Finder tool to locate a pantry near you. Choose a location close to where you live and call ahead to confirm hours and details. If you need help after hours, dial 2-1-1 for United Way’s free, confidential helpline.
What should I expect when I visit a food pantry?
Each location is a bit different. Some require appointments, others offer walk-up service. ID is not required, and no one will ask for your birth certificate or Social Security number.
Can I get help applying for SNAP?
Yes. The Benefits Connection team offers free, one-on-one support at locations across Central Florida. They can help you apply, complete your interview, and submit required documents directly to DCF.
What if I need more than food?
Visit the Community Resources page for county-by-county guides to housing, healthcare, childcare, mental health services, job support and more.
Volunteering
How do I sign up to volunteer?
Visit the volunteer page for more information and to register online.
What are the age requirements?
- Ages 10–15: With an adult (18+)
- Age 16+: Can volunteer alone
- Ages 5–9: Join special Family Day/Night events
How do I register a group?
Email volunteers@feedhopenow.org with your group’s name, size, date, and any youth ages.
Do you accept court-ordered service?
No, not at this time.
Can you accommodate special needs?
Yes — contact us at volunteers@feedhopenow.org to discuss options.
Donations
How do I donate online?
Make a secure gift through our donation page.
What impact does my donation make?
Every $10 helps provide up to 40 meals
Is my donation tax-deductible?
Yes, we’re a 501(c)(3) nonprofit. View financial documents here.
Where can I drop off food?
At 411 Mercy Drive, Orlando, Mon – Sat, 8am – 4pm. Please call 407-295-1066 first.
For other counties, see here.
What are your most-needed items?
View our list here.
Can I start a virtual fundraiser?
Yes! You can launch a virtual fundraiser or food drive to support Second Harvest online. It’s quick, customizable, and a powerful way to turn dollars into meals. Start your fundraiser here.
How much of my donation helps feed people?
95.9% of every donation goes directly to programs that provide meals for neighbors facing hunger. We’re proud of our strong efficiency and commitment to transparency. View our financials to learn more.
Get Involved
How can I help?
From donating and volunteering to fundraising or advocacy, get involved here.
Can I take a tour?
Yes! Sign up for a one-hour behind-the-scenes tour. Tour info.
How do I become a partner agency?
Find out more about becoming a partner agency here.
More Ways to Engage
Can I host an event at the Food Bank?
Yes! Book one of our on-site event spaces catered by Plate Above. Explore options.
What is the Culinary Training Program?
A 16-week program helping adults build careers in the food industry. Learn more
How can I stay informed?
Follow us on social media and check out our Stories of Hope to see your support in action
Stories of Hope
Real Stories. Real Impact.
Meet the neighbors, partners and volunteers who bring our mission to life. These stories highlight how your support helps fight hunger, fuel futures and strengthen communities
— one meal at a time.
$10 a month helps provide 40 meals
Your monthly gift as a Meal Maker brings breakfast to a child, dinner to a senior, and relief to a family during a hard time. Hope starts with you.