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P-EBT FAQ

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P-EBT Frequently Asked Questions

  1. What is P-EBT?
  2. Who is eligible for P-EBT?
  3. When and how will I receive my P-EBT benefit?
  4. Will I receive P-EBT benefits if I recently applied for SNAP, TANF or Medicaid benefits?
  5. Q: What if I have a school age child who was receiving free and reduced-price school meals and did not receive the P-EBT benefit?
  6. What benefit amount will I receive?
  7. What if a child/children resides in multiple residences?
  8. What can I purchase with P-EBT benefits?
  9. What retailers accept P-EBT?
  10. When will my P-EBT benefits expire?
  11. How do I know I received the right amount?

1. What is P-EBT?
Pandemic Electronic Benefits Transfer (P-EBT) is a supplemental benefit for households with children who have temporarily lost access to free or reduced-price school meals due to pandemic-related school closures.

2. Who is eligible for P-EBT?
Families who are eligible for the free and reduced-price school meals program under the National School Lunch Program (NSLP) are eligible to receive P-EBT. To be eligible for the free and reduced-price school meals program, one of the following situations must apply to a household:

  • Receiving SNAP (food assistance), TANF (cash assistance), or Medicaid, and a child is enrolled in a school participating in the National School Lunch Program;
  • Child attends a Community Eligibility Provision school or are enrolled in Provision 2 school; and
  • Parent applied and was approved with the school district for the child to receive free and reduced-price school meals.

3. When and how will I receive my P-EBT benefit?
P-EBT benefits will be issued automatically during the month of June.

For existing SNAP customers with a child receiving free and reduced-price school meals, the P-EBT benefit will be added to your current EBT card automatically. For Medicaid and/or TANF recipients with a child receiving free and reduced-price school meals, the P-EBT benefit will be automatically mailed to the address on your Medicaid and/or TANF file. No further action is required on your part to receive your P-EBT benefits.

For all other P-EBT customers, a new P-EBT card will be mailed to the address on file with your child’s school district. No further action is required on your part to receive your P-EBT benefits.

Please allow the state to fully issue all P-EBT benefits by June 30, 2020, before inquiring about your benefit status.

4. Will I receive P-EBT benefits if I recently applied for SNAP, TANF or Medicaid benefits?
For those families who were recently approved for one of Florida’s benefit programs -- SNAP, TANF, or Medicaid -- and have a child enrolled in a school participating in the National School Lunch Program, you will be issued P-EBT benefits automatically. The benefit amount will be pro-rated, based on the month of application.

Please note, children who receive SNAP, TANF, or Medicaid but do not attend school or attend a school that does not participate in the National School Lunch Program are not eligible for P-EBT.

5. What if I have a school age child who was receiving free and reduced-price school meals and did not receive the P-EBT benefit?
Please allow the state to fully issue all P-EBT benefits by June 30, 2020 before inquiring about your benefit status.

6. What benefit amount will I receive?
If your child was receiving free and reduced-price school meals prior to the school closures on March 16, 2020, you will receive a one-time benefit of $5.70 per day (55 days) and per child. If your child was eligible for the free and reduced-price school meals program after March 16, 2020, you will receive a pro-rated amount based on the month of eligibility.

7. What if a child/children resides in multiple residences?
If you currently receive SNAP, TANF, or Medicaid and have a child receiving free and reduced-price school meals, the P-EBT benefit will be mailed to the address on file with the Department of Children and Families.

If you are not receiving SNAP, TANF, or Medicaid, but you have a child who is eligible for the free and reduced-price school meal program, the P-EBT benefit will be mailed to the address on file with the school district. The P-EBT benefit will be issued to the guardian of the child at the mailing address on file in the child’s school district.

8. What can I purchase with P-EBT benefits?
Households can use P-EBT benefits to buy breads, cereals, fruits, vegetables, meat, fish, poultry, dairy, and plants and seeds to grow food for your household to eat. Households cannot use P-EBT benefits to buy nonfood items such as pet foods, soaps, paper products, household supplies, grooming items, alcoholic beverages, tobacco, vitamins, medicines, food to eat in the store, or hot foods.

9. What retailers accept P-EBT?
P-EBT benefits can be used to purchase food items at retailers displaying a Quest or SNAP logo/signage. To find the closest retailer where you can use your benefits, download the free ebtEDGE mobile app at www.fisglobal.com/ebtedgemobile.

10. When will my P-EBT benefits expire?
P-EBT benefits will expire 365 days after issuance. If benefits are added to your current EBT card, the P-EBT benefits will be expended first.

11. How do I know I received the right amount?
Please refer to the chart below for benefits amounts for each eligible child:

Free and Reduced-Price
School Meal Program
Eligibility Date
P-EBT Benefit Amount
Prior to April 1st $313.50
April 1 - April 30 $245.10
May 1 - May 29 $119.70

 

SNAP Assistance available by phone

407-295-2777 | Monday - Friday | 8:30AM to 4:30PM

Due to the Coronavirus Pandemic our Program Specialists are not conducting face to face interviews to assist the public with SNAP (food stamps applications) at the regular sites in Orange and Brevard counties, but you are encouraged to call our hotline for assistance, 407-295-2777. Click here to download the SNAP Hotline flyer.

Although you will not be connected with a person on the hotline you should leave a message which would be forwarded to one of our Specialists who are working remotely and will return all calls as soon as possible. You can also apply online here.

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